F&Q - About Orders

About Orders:

1. Q: How can I place an order?

- A: You can place an order by visiting our website and browsing our selection of floral products. Once you have chosen the desired items, simply add them to your cart and proceed to the checkout page to complete your purchase.

 

2. Q: What payment methods do you accept?

- A: We accept various forms of payment, including major credit cards, and online payment platforms. The accepted payment methods will be displayed during the checkout process on our website.

 

3. Q: Can I cancel or modify my order?

- A: Order cancellations or modifications may only be possible if the order has not yet been processed for delivery. Please contact our customer service team as soon as possible to request any changes.

 

4. Q: What is your refund or return policy?

- A: We take pride in the quality of our products and services. If you are dissatisfied with your order, please contact our customer service team once received the delivery, and we will work with you to resolve the issue.