Terms of service

Terms and Conditions:

Welcome to Hana En! These Terms and Conditions govern your use of our website and online shop. By accessing or using our website and services, you agree to comply with these Terms and Conditions. Please read them carefully.

 

1. Use of Website:

   - The content and materials on our website are provided for general information and personal use only. You may not use them for any unauthorized commercial purposes.

   - We reserve the right to modify, suspend, or discontinue any aspect of our website or services at any time without prior notice.

 

2. Online Shop:

   - Our online shop allows you to browse and purchase floral products and related items.

   - By placing an order through our online shop, you represent that you are at least the age of majority in your jurisdiction and have the legal authority to enter into a binding contract.

   - All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our discretion.

 

3. Pricing and Payment:

   - All prices on our website are listed in the applicable currency and are subject to change without notice.

   - Payment for orders placed through our online shop is required at the time of purchase. We accept the forms of payment specified on our website.

   - You are responsible for providing accurate and up-to-date payment information. By submitting your payment details, you authorize us to charge the specified amount for your order.

 

4. Order Fulfillment and Delivery:

   - We will make every effort to fulfill and deliver your order in a timely manner. However, please note that delivery times may vary depending on factors beyond our control, such as weather conditions or logistical issues.

   - We reserve the right to make substitutions of flowers or other products of equal or greater value if necessary, while ensuring the overall quality and aesthetic of the arrangement.

   - Delivery fees may apply, and they will be clearly stated during the checkout process.

 

5. Intellectual Property:

   - All intellectual property rights, including trademarks, logos, and content, displayed on our website are owned by or licensed to Hana En. You may not use, reproduce, modify, or distribute any of our intellectual property without our prior written consent.

 

6. Limitation of Liability:

   - We strive to provide accurate and reliable information on our website. However, we do not guarantee the completeness, accuracy, or reliability of any content or materials.

   - In no event shall Hana En or its employees, agents, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or services.

 

7. Indemnification:

   - You agree to indemnify and hold Hana En and its employees, agents, and affiliates harmless from any claims, damages, liabilities, or expenses arising out of your use of our website or services.

 

8. Governing Law and Jurisdiction:

   - These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong. Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in the territories.

 

9. Changes to Terms and Conditions:

   - We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review them periodically for any changes.

 

10. Contact Us:

- If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us using the contact information provided on our website.